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Privacy & Security

Your Privacy

We respect your right to privacy and we understand that, as a visitor to www.puppetkit.com, you prefer to control your own personal information and preferences. For this reason, we may ask you to register or to provide personal information and preferences when you visit certain areas of the site, download free material, request information, or subscribe to our newsletter.

We will guard the personal information you share with us to ensure the content, services, and advertising that we provide are always tailored to your current, designated preferences.

When you provide us with your name, e-mail address, mailing address, or telephone number, and you choose to "opt in", we and our representatives and affiliates may use the provided information to alert you to new products, special offers, updated information, classes, new services, and other puppetkit.com or Hands In Art information. Representatives and affiliates may include value-added resellers and authorized partners. Beyond its representatives and affiliates, we do not offer or allow the selling of any user-provided information to third parties.

We respect the rights users give us when opting to receive e-mail communications and enforce internal policies to preserve those rights. It is our objective to retain the long-term ability to continue to communicate with our users.

If you do not want us or our representatives to contact you, you may "opt out" of this preference at any time, whether you're online or contacting us directly. As part of your preference flexibility, you'll always have the option to opt back in and have us contact you based on your previous or new preferences.

If you choose not to register or provide personal information, you can still visit our puppetkit.com and other Hands In Art websites; however, you will not have access to areas that require personal identification.

Personal information that you post to online forums is accessible by other forum participants.

If a user elects to use our “Tell A Friend” application for forwarding an article to their friend or informing a friend about our website, we ask them for the friend’s name and e-mail address. We will automatically send the friend the specified article or the specified website information. We will not use the friend's information to contact them in the future.

Cookies & Log Files

We also use visitor log files and cookie tracking with our website. Once a user enters our site, a cookie follows them through their click stream path. Examples of information being collected by these log files and cookie tracking include the number of times a user came to our site(s), and the paths they took to get there. We use the data collected from website visitor log files and cookie tracking in aggregate form only and do not collect any personally identifiable information. Use of this information helps us better understand what users are seeking and learning at our website(s) and helps us identify potential navigation issues.

We also gauge effectiveness of our communications by inserting transparent GIF images in our HTML e-mails. These GIF files are not unique identifiers and do not gather any personally identifiable information. They simply let us know the number of e-mails that have been opened.

Protecting Your Information

We will always protect the personal information that you share with us. We store information internally in a controlled, secure environment. If, for example, you make a purchase online, we route all transactions through SSL (Secure Socket Layers) and will process your credit card number only to secure your current payment. The SSL transaction does not retain your credit card number subsequent to the transaction at hand and will not use the number for marketing purposes. Currently we use the services of PayPal for transaction processing.

We occasionally hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose..

If we request general demographic information, this information is limited to reporting purposes only; members remain anonymous. Phone numbers, e-mail addresses, and postal addresses are never shared for demographic reports with outside entities. We may occasionally present a special contest or promotion that is sponsored by another company. To qualify for entry, we may ask you to provide personal information. If we plan to share that information with the sponsor(s), we will provide an up-front statement to that effect.

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website.

Links

Our websites may contain links to other sites. We assume no responsibility for the content or the privacy policies and practices of such websites. We encourage you to read the privacy statements of these linked sites; their privacy practices may differ from ours.